Client services
How can we help today?
Already a client? Pick what you need below, or call or text your local team and a real person will take it from there. If we miss you, we'll always call you back.
Call us first.
Think you might have a claim? We want to be the first people you talk to.
We'll ask how you're doing, figure out how we can be most helpful, and walk you through whether and how to file a claim. You're talking to the same people after the sale, not a call center.
If anyone is hurt or in danger, call 911 first. After hours, leave a message or send a text, and we'll always call you back. We'll help no matter which company your policy is with.
Questions clients ask
How do I…?
Every answer starts the same way: call or text your local team. A licensed agent takes it from there.
Call or text your teamHow do I pay my bill, or ask about one?
Call or text your local team. We'll go over the bill with you, answer your questions and help you take care of it. Yukon (405) 494-6550, Enid (580) 242-7100, Edmond (405) 513-6500.
How do I get a new ID card for my car?
Call or text your local team and tell us which car it's for. We'll help you get a new ID card.
How do I add a driver or a vehicle?
Call or text your local team. Tell us who or what you're adding, and when. A licensed agent will walk you through it and go over how it changes your policy.
I moved. How do I change my address?
Call or text your local team with your new address. We'll update it and go over whether your coverage should change with the move.
Can I change my coverage?
Yes. Call or text your local team. A licensed agent will go over what you have now, in plain words, and talk through your options. You decide.
I need proof of insurance for a job, lease or contract. Can you help?
Yes. Call or text your local team and tell us who needs the certificate. We'll help you get it to them.
Think you might have a claim? Will you help me?
Yes. Call us first. We want to be the first people you talk to. We'll ask how you're doing, figure out how we can be most helpful, and walk you through whether and how to file a claim. We'll help no matter which company your policy is with.
Can I text you instead of calling?
Yes. Every one of our numbers takes texts, and a real person will get back to you. You can also email us at hello@aaainsuranceoklahoma.com.
What if it's after hours, or you miss my call?
Leave a message or send a text, and we'll always call you back. We're open Monday through Thursday, 9 a.m. to 5 p.m., and Friday, 9 a.m. to 2 p.m. Our Yukon and Edmond teams close for lunch from 12 to 1, Monday through Thursday.
Which team should I call?
The one nearest you, or any of them. Everyone on our team is a licensed agent, and we serve clients all over Oklahoma.
What our clients say
"Fast courteous service. Was able to get the claim addressed and completed."Joe B.
"I had a claim that was settled promptly. Great communication throughout."
"From the start, the process was explained and it followed that path. … The local office was great. They made sure everything was taken care of."
"Response time to any questions or concerns was very fast and thorough, both through phone calls and email."
We're glad you're here. What's on your mind?
Call or text a real person. If we miss you, we'll always call you back.
Or email us at hello@aaainsuranceoklahoma.com